Frequently asked questions

Premium analysis and updates are published in our private Telegram channel, so you need a (free) Telegram account on your phone or computer. Support is available on Telegram at @m15signals and by email at support@m15signals.com.

Our analysis and educational content are a resource for your own learning and research. We provide clear commentary on market structure and key price levels that you can use alongside your own analysis. It is a tool for understanding, not a set of instructions: every decision remains yours.

We follow a disciplined, educational approach. Every post uses the same clear structure (context, key levels and defined parameters), so the analysis is consistent and easy to follow. Our goal is to build your understanding of the market, not to give financial advice.

M15 Signals launched in 2018. Our analysts have a long-standing passion for studying financial markets, and that experience shapes the commentary our members receive.

Access is set up manually by our support team. After payment you land on a confirmation page with the steps: message @m15signals on Telegram with your payment confirmation and the requested details. Once your payment is verified, you are added to the private premium channel.

Free members get a selection of our analysis and educational content each week in our public Telegram channel. Premium members get the complete daily analysis across 17 currency pairs and all three sessions (key price levels, defined analysis parameters, timely updates and risk-management principles) plus priority support on Telegram.

There are no specific prerequisites. Our analysis is written for people at all levels who want to learn how the forex market is analysed. You will need a Telegram account. You can start with the free channel or choose a premium plan.

There is nothing to cancel. Every plan is a single, one-time payment for a fixed period and never renews automatically, so you are not charged again unless you choose to buy another period.

We charge in USD (United States dollars). You can pay from anywhere, but your bank or card provider may add currency-conversion fees.

Card payments, including Apple Pay and Google Pay where your device supports them, go through a secure checkout hosted by Stripe. You can also pay with crypto (USDT, BTC, ETH and more): choose Crypto at checkout and follow the instructions.

Membership gives access to digital content, so all payments are final and we keep a strict no-refund policy. If a technical problem stops you from accessing the channel, contact support and we will help restore your access. Details are in our Refund Policy.

Forex only: 17 currency pairs (GBP/CAD, EUR/CAD, GBP/JPY, CHF/JPY, EUR/JPY, USD/JPY, CAD/JPY, AUD/JPY, NZD/JPY, GBP/USD, USD/CAD, EUR/USD, USD/CHF, NZD/USD, AUD/CAD, AUD/USD, EUR/GBP). We do not publish analysis on metals, commodities, crypto or indices.

Analysis is published on market days, Monday to Friday, and covers the Asia, London and New York sessions. Publication times and the number of posts vary with market activity.

No. The forex market closes from Friday 17:00 to Sunday 17:00 New York time, and our analysis is published on market days only.

The volume of our daily publications varies. During periods of low market activity or major global events we focus on the most relevant commentary, and on days without significant market developments we may not publish an update.

Yes. Our commentary is based on current market conditions at the time of publication, with timely updates in the channel as price develops.

Financial markets are dynamic and can be unpredictable. Each post is a snapshot of conditions at the time of publication. We follow up with ongoing commentary to help members learn how to interpret changing conditions with a disciplined approach.

Our analysis uses standard market price data. Quotes differ slightly between brokers and charting platforms, so we encourage members to compare our levels with the price data on their own platform.

Our analysis refers to raw price movements. Every broker adds a spread to its quotes, so the levels you see on your own platform can differ slightly. Understanding how spreads affect price levels is one of the principles we cover in our educational content.

No. We focus exclusively on forex currency pairs and do not cover binary options.

Yes. Our content covers the fundamental principles of risk management, such as position sizing and capital exposure. Understanding them is a critical part of learning about market analysis.

No. We are an educational service. We do not offer account management or personalised financial advice, we do not manage client funds and we do not execute trades. Our analysis and commentary are for educational purposes only.

The best way is to see it first-hand. Join our free Telegram channel, where we share a selection of our analysis and educational content every week, and judge the clarity of our work for yourself.

Our business is registered in the USA as M15 Signals LLC, 16192 Coastal Highway, Lewes, Delaware 19958, USA. We also have a registered entity in Singapore, M15 SIGNALS PTE. LTD. Our customer support and analysis teams operate from our international offices.

Our only official channels are this website, our Telegram support account @m15signals, the free Telegram channel linked on this site, support@m15signals.com and our Facebook, Instagram and X profiles linked in the footer. We never offer account management or personalised investment plans; anyone doing so in our name is not us. See our Fraud Warning.