Legal
Privacy Policy
Last updated: 23 October 2026
This Privacy Policy describes the policies of M15 Signals LLC, 16192 Coastal Highway, Lewes, Delaware 19958, USA, on the collection, use and disclosure of your information when you use the Service, and tells you about your privacy rights. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and definitions
Words with a capitalised initial letter have the meanings defined below, whether they appear in singular or in plural.
- You means the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual is accessing or using the Service.
- Company ("we", "us" or "our") refers to M15 Signals LLC, the owner and operator of M15 Signals.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, including M15 SIGNALS PTE. LTD. (Singapore).
- Website refers to M15 Signals, accessible from https://www.m15signals.com/.
- Service refers to the Website and our analysis channels on Telegram.
- Country refers to the USA and Singapore.
- Service Provider means any natural or legal person who processes data on behalf of the Company, such as payment, hosting, analytics and advertising providers.
- Personal Data is any information that relates to an identified or identifiable individual.
- Cookies are small files placed on your device by a website. Similar technologies include browser local storage, pixels and tags.
- Device means any device that can access the Service, such as a computer, mobile phone or tablet.
- Usage Data refers to data collected automatically when using the Service (for example, the duration of a page visit).
Personal Data we collect
While using the Service we may ask you to provide personally identifiable information that can be used to contact or identify you. This may include:
- Email address
- First name and last name
- Phone number
- Address, state, province, ZIP/postal code, city and country
- Your Telegram username and the messages you send to our support account
- Payment confirmation details you share with us for membership verification (for crypto payments, transaction details)
Card payments are processed by our payment processor, Stripe, on its own secure checkout. We do not receive or store your full card number. Stripe processes your payment information under its own privacy policy.
Usage Data
Usage Data is collected automatically when you use the Service. It may include your Device's Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service with a mobile device, we may also collect the type of device, its unique ID, its IP address, its operating system and the type of mobile browser you use.
Cookies and similar technologies
We use browser local storage to remember how you arrived at our website (for example, campaign UTM parameters and advertising click identifiers) for up to 90 days, and an anonymous visitor identifier that we pass to our payment processor so we can understand which visits lead to purchases. When enabled, analytics and advertising tools from Google (Google Analytics 4, Google Ads) and Meta (Meta Pixel) may also set cookies. Details, including how to control them, are in our Cookie Policy. You can instruct your browser to refuse cookies or clear stored data at any time.
Educational purpose
Our Service is for educational purposes only. We provide market analysis and commentary. We do not provide personalised financial advice, manage client funds or operate as a brokerage.
How we use your Personal Data
- To provide and maintain the Service, including monitoring its use.
- To verify payments and manage your membership, including adding you to, and keeping you in, the premium channel.
- For the performance of a contract: the purchase and delivery of the membership you have bought.
- To contact you by email, Telegram or other electronic communication about your membership, including important updates.
- To provide you with information about our services similar to those you have purchased or asked about, unless you have opted out of receiving such information.
- To measure and improve our website and advertising, using analytics and advertising tools where enabled.
- To manage your requests and to prevent fraud and misuse of the Service.
Sharing your Personal Data
- With Service Providers, such as our payment processor, hosting providers, and analytics and advertising providers, to operate, monitor and analyse the Service and to contact you.
- For business transfers, in connection with, or during negotiations of, any merger, sale of Company assets, financing or acquisition of all or part of our business.
- With Affiliates, in which case we require them to honour this Privacy Policy.
- With business partners, to offer you certain products, services or promotions.
Retention of your Personal Data
We retain Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes and enforce our agreements and policies. Usage Data is generally retained for a shorter period, except when it is used to strengthen security or improve the functionality of the Service, or when we are legally required to retain it for longer.
Transfer of your Personal Data
Your information may be processed at our operating offices and in any other place where the parties involved in the processing are located. This means it may be transferred to, and maintained on, computers located outside your state, province or country, where data protection laws may differ. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer takes place to an organisation or country unless adequate controls are in place.
Disclosure of your Personal Data
Business transactions
If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.
Law enforcement
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (for example, a court or a government agency).
Other legal requirements
We may disclose your Personal Data in the good-faith belief that such action is necessary to comply with a legal obligation; protect and defend the rights or property of the Company; prevent or investigate possible wrongdoing in connection with the Service; protect the personal safety of users of the Service or the public; or protect against legal liability.
Security of your Personal Data
The security of your Personal Data is important to us, but no method of transmission over the internet or method of electronic storage is completely secure. While we use commercially acceptable means to protect your Personal Data, we cannot promise its absolute security.
Your choices and rights
You can ask us to access, correct or delete the Personal Data we hold about you, or opt out of receiving information about our services, by emailing support@m15signals.com. Depending on where you live, you may have additional rights under local law. You can control cookies and stored data through your browser settings; see our Cookie Policy.
Your California privacy rights (Shine the Light law)
Under California Civil Code Section 1798.83, California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes. To make such a request, contact us using the details below.
California privacy rights for minor users (Business and Professions Code Section 22581)
California residents under the age of 18 can request removal of content or information they have publicly posted on our Service. To request removal, contact us using the details below and include the email address you used with us. Your request does not ensure complete or comprehensive removal of content or information posted online, and the law may not permit or require removal in certain circumstances.
Links to other websites
The Service contains links to websites and services we do not operate, such as Telegram and our payment processor's checkout. If you follow a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of third-party sites or services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page and updating the "Last updated" date, and where appropriate by email and/or a prominent notice on the Service before the change becomes effective. Changes are effective when posted on this page.
Contact us
If you have any questions about this Privacy Policy, contact us by email at support@m15signals.com or on Telegram at @m15signals. Postal address: M15 Signals LLC, 16192 Coastal Highway, Lewes, Delaware 19958, USA.